Day to day
What your team and your customers see once it's running. 6 articles.
- What if a customer wants to talk to a person?Any chat can be passed to someone on your team at any time, in the same WhatsApp thread, with the full history.
- What if the AI gets something wrong?You can step in at any time. You decide which messages, customers and decisions always wait for a person, and anything tricky, like a complaint or a refund, is handed over automatically.
- Does it understand voice notes and pictures?Yes. Voice notes are understood and answered, and pictures and PDFs are read.
- Does it work outside office hours?Yes. Customers get an answer straight away, day or night. Anything that needs a person waits for your team in the morning.
- Can we keep our existing WhatsApp number?Yes. Most businesses use their existing WhatsApp Business number.
- What languages does it speak?More than 100, including English and Arabic. It replies in the language the customer writes in.
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