Privacy Policy

At Flow, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using Flow, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the platform.

Personal Information: We collect information you provide directly, including your name, email address, company name, job title, and payment information when you register for an account or subscribe to our services.

Usage Data: We automatically collect information about how you interact with Flow, including pages visited, features used, time spent on the platform, and actions taken within workflows.

Device Information: We collect information about the device you use to access Flow, including device type, operating system, browser type, IP address, and unique device identifiers.

Integration Data: When you connect third-party services to Flow, we may collect data from those services as authorized by you to enable workflow functionality.

To provide, maintain, and improve our services and develop new features.

To process transactions and send related information, including purchase confirmations and invoices.

To send you technical notices, updates, security alerts, and support messages.

To respond to your comments, questions, and provide customer service.

To analyze usage patterns and trends to improve user experience.

To detect, prevent, and address technical issues, fraud, and security concerns.

We do not sell your personal information to third parties.

We may share your information with service providers who assist us in operating our platform, conducting our business, or serving our users.

We may disclose your information if required by law or in response to valid requests by public authorities.

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.

We conduct regular security audits and penetration testing to identify and address potential vulnerabilities.

You have the right to access, correct, or delete your personal information at any time through your account settings or by contacting us.

You may opt out of marketing communications by following the unsubscribe instructions in any email we send.

You have the right to data portability and can request a copy of your data in a structured, machine-readable format.

If you have any questions about this Privacy Policy, please contact us at team@inference.so.