Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the Flow platform and services ("Service") operated by GRID Labs LLC ("Company," "we," "our," or "us"). By accessing or using our Service, you agree to be bound by these Terms.

2. Description of Service

Flow is an AI-powered productivity platform that provides:

• Intelligent workflow automation
• Document processing and analysis
• AI-enhanced communication tools
• Integration with third-party services
• Team collaboration features
• Data analytics and insights

3. User Accounts

Account Registration

To access certain features of our Service, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

Account Termination

We reserve the right to terminate or suspend your account at our discretion, with or without notice, for violations of these Terms or any other reason.

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, threatening, or offensive content
• Attempt to gain unauthorized access to our systems
• Interfere with the Service's operation
• Use the Service for competitive analysis or reverse engineering
• Share your account credentials with others

5. Beta Program

During the beta period, the Service is provided "as is" for testing purposes. Beta features may:

• Contain bugs or incomplete functionality
• Be modified or discontinued without notice
• Have limited availability or performance
• Not include full customer support

Your participation in the beta program is voluntary and you acknowledge these limitations.

6. Intellectual Property

Our Content

The Service and its content, features, and functionality are owned by GRID Labs LLC and are protected by international copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of any content you submit to the Service. By using our Service, you grant us a limited license to use your content solely for providing and improving our services.

7. AI and Data Processing

Our AI features process your data to provide intelligent insights and automation. We commit to:

• Privacy: Not using your data to train our general AI models
• Security: Implementing industry-standard encryption and security measures
• Transparency: Clearly communicating how AI features work
• Control: Allowing you to disable AI features if desired

8. Third-Party Integrations

Our Service integrates with third-party platforms (Google, Microsoft, etc.). Your use of these integrations is subject to both these Terms and the respective third-party terms of service.

9. Payment and Billing

Beta Pricing

During the beta period, the Service is provided free of charge. Future pricing will be communicated before any charges are incurred.

Future Billing

When billing begins, you agree to:

• Pay all fees according to the pricing plan you select
• Provide accurate billing information
• Accept automatic billing for subscription services
• Contact us for billing disputes within 30 days

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

IN NO EVENT SHALL GRID LABS LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF THE SERVICE.

12. Indemnification

You agree to indemnify and hold harmless GRID Labs LLC from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes will be resolved in the courts of Delaware.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes and continued use of the Service constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16. Contact Information

For questions about these Terms, please contact us: